Welcome to Expert Time. By using our services, including the Radar 180° PWAS, Radar 360° PWAS, Combo PWAS, IoT PWAS, and LMI (Load Moment Indicator), you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, you should refrain from using our services. These Terms govern the use of our products and services, and by accessing or using them, you are agreeing to the legal binding obligations set forth below.
Services Provided
Expert Time offers a range of advanced safety solutions to industries in Saudi Arabia. Our product offerings include the Radar 180° PWAS, which provides proximity warning within a 180° radar detection range. We also offer the Radar 360° PWAS, providing full 360° radar coverage for enhanced safety. Our Combo PWAS combines proximity warning and additional alert systems for optimized safety. The IoT PWAS is designed with internet connectivity to enable real-time data analysis, and the LMI (Load Moment Indicator) monitors operational stability for heavy equipment to prevent accidents. These products are tailored to improve the safety, monitoring, and efficiency of operations across various sectors.
Eligibility
To use our services, you must be legally capable of entering into binding contracts in accordance with the laws of Saudi Arabia. If you are accessing or using our services on behalf of a company or organization, you confirm that you have the authority to do so. Failure to comply with this eligibility requirement may result in the suspension or termination of access to our services.
License to Use Our Services
Upon accepting these Terms, Expert Time grants you a limited, non-exclusive, non-transferable license to use our services for lawful purposes. This license is granted solely for the purpose of accessing and utilizing the services provided by Expert Time in accordance with these Terms. You agree not to engage in any activities that could interfere with the operation of our services, including attempting to reverse engineer, decompile, or otherwise extract the source code from the software associated with our products. Additionally, you must not use our services in any manner that may cause damage, loss, or disruption to our systems or the systems of other users.
Pricing and Payment Terms
The pricing for our services is outlined at the time of purchase or through a separate agreement. You are responsible for paying the fees associated with our services in accordance with the terms specified at the time of purchase or billing. Should there be any delays in payment, Expert Time reserves the right to suspend or terminate services until full payment is made.
Order Process
When placing an order for any of our services, you must follow the ordering process outlined on our website or communicated via other means. Once an order is placed, we will verify the availability of the requested products and services and provide you with an estimated delivery or installation date. If any unforeseen issues arise that prevent us from fulfilling your order, we will notify you promptly.
Installation and Maintenance
Expert Time provides installation and maintenance services for all of our products. Our professional team will install products in accordance with the manufacturer’s guidelines and industry best practices. As a customer, you are responsible for ensuring access to the installation site and compliance with any local regulations that may apply. Modifications made to our products or services by third parties without our consent will void any warranties or service obligations associated with the products.
Warranty and Support
All of our products come with a limited warranty that covers defects in material or workmanship. The specifics of the warranty period and coverage will be provided at the time of purchase. In the event that a product is found to be defective during the warranty period, we will, at our discretion, either repair or replace the product. However, this warranty does not cover damage resulting from misuse, accidents, or unauthorized modifications.
Limitation of Liability
Expert Time’s liability is limited to the amount you have paid for the specific service or product in question. We are not responsible for any indirect or consequential damages, including, but not limited to, loss of profits, loss of business, or damage to reputation, resulting from the use or inability to use our products or services. You agree to hold Expert Time harmless for any such damages arising from your use of the services.
Privacy and Data Protection
We value your privacy and are committed to protecting your personal data. Expert Time collects and processes personal information in compliance with data protection regulations. Any data collected will be used solely for the purpose of providing services, improving our offerings, and ensuring the effectiveness of our products. By using our services, you consent to the collection and processing of your data as described in our Privacy Policy.
Intellectual Property
All intellectual property rights related to the products and services provided by Expert Time, including patents, copyrights, and trademarks, remain the exclusive property of Expert Time or its licensors. You agree not to use any of our intellectual property without our express written consent.
Force Majeure
In cases where events beyond our control prevent us from fulfilling our obligations—such as natural disasters, labor strikes, or government actions—Expert Time will not be held responsible for any delays or failures to perform. These events are considered force majeure events, and they may temporarily suspend or alter the delivery of services without penalty.
Termination
We reserve the right to suspend or terminate your access to our services at any time if you fail to comply with these Terms. This includes but is not limited to cases of non-payment, violation of intellectual property rights, or actions that damage or disrupt our services. Termination of your access will not affect any of your obligations incurred prior to termination, including payment of any outstanding fees.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Saudi Arabia. Any disputes arising from the use of our services or these Terms will be resolved through binding arbitration conducted in Saudi Arabia, in accordance with the rules of the Saudi Center for Commercial Arbitration. By using our services, you agree to resolve any disputes through arbitration, rather than litigation.
Amendments to Terms
Expert Time reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on our website and will become effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any updates. Continued use of our services after any changes to these Terms will constitute your acceptance of those changes.
Contact Information
If you have any questions or concerns regarding these Terms or our services, please contact us directly. We are committed to ensuring that your experience with Expert Time is as seamless and enjoyable as possible.